Borris is the best!! It was my first time moving in New York and he was so helpful! Him and his team came on time and packed everything quickly with care. It was stress free and I didn’t have to do a thing! Thank you so much Borris!
Nemanja was such a huge help and is the best. He moved all of my stuff extremely quickly and without any damages. Would highly recommend Otter to anyone moving.
Alex and his team were incredible. They handled all of my items with extra care, were very very fast and diligent. I’m extremely happy and thankful for the service provided!
“Excellent experience with Otter Moving. Boris and Jose were both incredibly helpful throughout the entire move. They were professional, efficient, and handled everything with care, making the process smooth and stress-free. I really appreciate their support and great attitude. Highly recommend!”
Had a great overall experience using Otter for a recent local move! Communication was seamless from the initial quote, booking, and move in day. The final price was also very reasonable for everything I needed (moving bins, special handling, disassembly/re-assembly etc).
Boris and Jose arrived promptly, were very friendly and worked so efficiently! They were able to move my items up a flight of very narrow stairs, and everything is in perfect condition.
Will definitely consider Otter again in the future! Thank you!
Amazing service! They were very careful, and helpful my items during our move and so helpful! This is my second time using outter moving & this move was definitely the best! Will keep using otter for any future move for sure!
Mileta and Vlado were awesome! They came exactly on time and were very efficient and professional. Otter gave me a very reasonable price and I’ll be using them for my next move.
Moving can be a nightmare, but Otter Moving & Storage made it seamless. The team arrived on time and immediately got to work. They wrapped my furniture with care and finished the entire 2-bedroom move in under 4 hours. Friendly, polite, and hardworking from start to finish. Thank you guys.
Peter and Sebastian were great. Treated everything with care and were very helpful. Would use them again. We were moving a lot of things and I have fragile things in the new place. Listened to all my concerns and questions.
Otter moving was very responsive and checked in with me the whole move. Truck 41 with Viktor + Angel was very sweet and communicative. Highly recommend moving with Otter
We used Otter moving today in manhattan to move my daughter from apartment to apartment. Not only were they amazing, but they were so nice and so accommodating!! The Alex team were outstanding! I would highly recommend!!!
David and his partner (truck #34) were amazing. They came on time, helped dismantle everything, and were efficient and communicative. Would absolutely recommend.
Move from Brooklyn and Philadelphia. Great experience. Upfront pricing. No extra charges. The two movers were super pleasant and careful. They went above and beyond. Super efficient and courteous
I paid for a permit so they could park and they deducted the amount from my final invoice
Big shout out to Ogi and Gogi! Let me start off by saying I have never had an easier moving experience and i've moved A LOT. Ogi and Gogi are what I would call a dream team. Amiable people who showed up on time and got right to work handling all my things with care. They work so well together to make the move as efficient as possible with no time wasted. The pair swiftly made it to the drop off location, unboxed, and placed everything where I needed it to go. Items were properly protected. I had no worries during the whole process, lucky to have this crew! 10/10 would recommend!
Not the best movers ive ever had, but also not the worst. Were super passive aggressive towards me when they realized I had more items than expected (estimated 60 items, was closer to 100).
I offered to pay the difference for the extra items and they said it was no problem. But it WAS a problem bc they had sour attitudes the rest of the time. Then, very abruptly, they told me they werent going to move any more items and they were going to leave in 5 min.
Ultimately wish they had just communicated up front about their capacity. Ended up having to leave multiple boxes, plants and furniture on the curb bc they were leaving and i had to meet them at the next location.
For $1,500 i expected more.
They treated my items w care, were punctual, and they were fast.
But the passive aggressive attitude was so unprofessional and made an already stressful day even more stressful. Unfortunately I probably wouldn't recommend to a friend.
Boris and Jose were so friendly and very efficient at the move, it all went very smoothly and they took great care not to damage anything. They were also very patient when there was a mix up out of our control at the drop off location meaning the service elevator was delayed - didn’t cause a fuss and got the job done with ease.
Doorman even commented what great movers they were comparatively to all that he sees. Have always had a good experience with Otter.
Otter was great from the beginning. Affordable, transparent pricing. They were very responsive, punctual with bin drop-off and were always in communication. Move day went smooth with Ogie, Mika and their team. They worked hard, quick and were friendly throughout the entire process. I would use them for a move again!
I would like to shout out Boris and Jose! Boris was so kind, helpful, great front facing customer service. He answered all of my questions and was kind in the process. Would definitely recommend him and services of otter moving to anyone!
I will also say that I shopped around a couple of places and otter moving, gave me the better deal by at least $200! 🎉🎉
Peter and Sebastian were incredibly timely, helpful, and made our move completely stress free. They ensured everything was packed securely, and neatly and were very friendly!
We moved with the help of Nemanja and Luis. We were leaving a 5-floor walk up (no easy feat!!!) and they kept up the good energy all the way. They were so fast and so nice - great guys, great work, and we would definitely move with Otter again.
Mike, Ogi, Milos and Denis made our family’s move from NYC to Vermont a straightforward and seamless process. They were incredibly kind, professional and efficient as they helped us move TWO trucks (35 and 49) full of items to a new home. I would not hesitate to work with them again and am so happy that we chose Otter. Our family is so thankful as we start this next chapter!
Peter and Sebastian were very kind and supportive did an incredible job with our move! They got everything moved quickly and carefully and I would highly recommend them for moving services.
Peter and Sebastian were great! They arrived on time and quickly walked through my inventory list and had everything loaded up in no time! Everything arrived in excellent condition. I highly recommend their team!
Great experience with the Otter moving company. The people who came are very friendly and flexible so long as you don’t have egregious requests of course. They work with you to help your move be as smooth as possible. Highly recommend!
I used Otter for a move across the neighborhood recently, and am very impressed. Everything from the price quoting to final clean-up went seamlessly and with professional ease. After having dealt with other NYC movers in the past I was a bit leery of the process. I had shady dealing with last minute fees, aggressive pushy sales tactics and damaged furniture. Not with Otter! Miles took care of me from start to finish and with the booking and quoting to confirmation and follow up. Vanja led the team of movers and they were phenomenal. Going from a second story walk-up to the a third is no fun, and these guys powered thru and were done by lunchtime. I will be booking otter again for future moves (hopefully not for a long time!).
I also recommend using their green plastic bins in lieu of boxes. Much more secure, much easier to pack, and best of all, no garbage!
Great experience. I would 💯 recommend this moving company. The gentleman were EXTREMELY EFFICIENT and very kind. They made this experience very easy for me. I wish I got all their names. I believe one gentleman was named Vanja and two Spanish gentleman were awesome. Dan the representative that helped me was great and very patient with any questions.
The most absolute professional moving service I’ve ever experienced. Exceptional customer service, quick and efficient. Highly recommend to anyone looking for moving services. They are as good as it gets.
Ognjen and Gaga were amazing!! They made our move so smooth and easy. I would highly recommend them and Otter moving services for all your moving needs!!!
Team 40 and everyone at Otter were an absolute delight to work with! The entire process was smooth, and we couldn’t be happier. Not only are they efficient, but they’re also incredibly gentle and mindful of personal belongings. They worked with such positivity and efficiency that we couldn’t ask for more. I highly recommend Otter to anyone, and I’ll definitely be using them for any future moves. Thank you, team! 😁🦦💚
I had an excellent experience with Otter Moving Company from start to finish. The team was professional, punctual, and extremely efficient. They handled all of my belongings with great care, making sure everything was properly wrapped and protected during the move.
What really stood out was their attention to detail and customer service. The movers were friendly, communicative, and made what is usually a stressful process feel smooth and easy. They worked quickly without rushing, and everything arrived at my new place in perfect condition.
I truly appreciated their reliability and transparency—no surprises, just great service. I would absolutely recommend Otter Moving Company to anyone looking for a hassle-free and professional moving experience.
Movers Diego and Bernard were great. They had nice energy, patience, experience in field of work. I have no complaints. I would highly recommend their services. 5 out 5 ⭐️⭐️⭐️⭐️⭐️.
Efficient, nice, friendly, and really budget friendly! Easily the best moving company I’ve used in the city. They’re super communicative and attentive. 100000/10 customer service
We moved with Alex T and he was very fast and efficient at moving our items between two different apartments! Him and his team were so nice and so helpful, we really appreciated all of their hard work and everything they did for us. If you’re moving with Otter, I would definitely recommend Alex T for your move!
Had an amazing experience with Truck 23 (Brandon). Extremely fast and efficient with both packing and unpacking. Took great care of my things and packaged everything so carefully. Would highly recommend!!
From the administrators to the actual moving team, Otter Moving and Storage made the process of relocating as smooth as possible. The administration explained their accounting in detail. The moving team was not only on time, they were actually early. They were fast, efficient and extremely professional. Strongly recommend OMS (Otter Moving & Storage) for your next move. Big shoutout to all.
I had a great experience with Otter. They were extremely helpful in the lead up to my move, answering all my questions and adjusting my move time very last minute. Day of, I was really happy with how carefully the team handled my personal items and how quickly they moved everything. I can’t recommend them enough!
Boris and his colleague were fast, professional, and did the job with a smile on their face. Boris was a pleasure to work with and very likable. Would recommend this service
Vladimir and Kamilo made the move out process so smooth. They were quick and efficient and got all our furniture to its destination safely. We’re so appreciative of their service.
I hired Otter for my Brooklyn move. I had the pleasure of working with Viktor and Angel (Truck #41). They were very professional and very pleasant. They efficiently moved my boxes and furniture with the utmost care and respect. They allowed me to feel at ease. It was great chatting with them and getting to know them as well. I highly recommend hiring Otter and requesting Viktor and Angel.
12/10 experience. David was extremely nice and professional in organizing the move and accommodating my shifting requirements and circumstances. The move itself was incredibly efficient and professional, the crew were careful and beyond all the great experience it was also one of the most reasonably priced!! Would recommend to anyone
The crew, Nicola and Jose on truck#39 showed up on time and did great job for our moving while they had to share the elevator with other residents for moving out.
Miles and Alisa are also professional and supportive for administrative works such as getting quote, scheduling and issuing COI.
From start to finish, a perfect experience! Tony was responsive and helpful in scheduling and the price was very reasonable. Our movers, Team #40, arrived right in time. They were friendly and helpful. They took great care of our belongings. We will definitely use Otter for our next move and highly recommend them to others!
Alex and crew was amazing! They came in, hustled and got the move done in a super timely matter. I really appreciated their attention to detail and how helpful they were. Great experience.
I gotta say, I was extremely stressed about my move. We hadn't quite signed our lease and time wasn't on our side. I started researching and calling different moving companies. After A LOT of targeted adds, Otter came up so I gave them a call. I spoke with a gentleman named Josh. I gotta say, if you ever talked to him on the phone you are in GREAT hands. He answered all my questions, including many hypotheticals for my move. We even bonded on Daredevil and the MCU. That guy had me EXCITED about my move by the end of the call. I knew whatever estimate they sent I'd likely use them based on that conversation. Lo and behold the estimate was lower than all the other companies I had called (one by 40%). I used them. They as a whole are very communicative, calling or texting when needed but not excessively like Piece of Cake (I didn't use them bc they wouldn't stop calling me, one time at 8am). They arrived at the beginning of their arrival time, moved everything to my new apartment in about 2 hours. I'd happily use them again. They were great!!!
This was my first time using Otter Movers and I had a great experience. From the booking process to the actual move, everything was smooth and well-organized.
David and Vuk were my movers, and they were efficient, careful, and clearly hardworking. They handled a lot of heavy boxes without any issues and made sure everything was moved safely. I really appreciated how quickly they worked without being careless.
Overall, I’m very satisfied with the service and would definitely use them again. Big thanks to the team! Truck #34.
I had David on truck #34! Highly recommend otter moving service. They were very fast and efficient. Under a 2 hour move time with a room of stuff. I would definitely use them again, as they were super caring of my belongings and asking me where to put things to make unpacking easier. Couldn’t recommend enough. Thank you David!! 😊
I had a great experience with this moving company. Boris and his crew were so efficient and skilled in getting my 1 bedroom apartment out and to the next location. All of my furniture was wrapped and handled with care. Moving anywhere is a stressful experience but even more so in NYC, so working with a company like Otter Moving was beyond worth it to me, it feels like they genuinely want to help and not just a money grab. You won't regret working with this company!
We just moved from Manhattan to Jersey City and I truly couldn’t recommend Otter Moving more. This was our first time hiring movers and Mark and his team helped make the process so easy and stress free leading up to the move and on moving day. They showed up promptly at the start of the arrival window and literally had an entire one bedroom apartment packed up and empty in 90 minutes! The team was also very professional and did a great job wrapping and protecting our furniture — nothing ended up broken. Overall a very pleasant experience and will definitely be using them again next time!
Team #40 arrived on time and was very professional for my move. They wrapped my items nicely, and delivered them in the same condition I sent them in. Hard working men with a positive attitude that move quickly. Would def book them again!!!
Had a wonderful experience with them!! Very fast & super friendly! ᵕ̈ Nemanja & his colleague did a wonderful job, finished the job way ahead of time, and packed everything up in a nice and neat way. Would definitely recommend booking with them! Also Simon, who helped me getting it all booked went above and beyond ᵕ̈ great company, great people!
I was assisted by Viktor and Angel (Truck 41) and they did a great job. Pretty swift, quick, and very professional. The rates are as agreed and there’s no surprise fees. Would recommend to anyone moving.
Great experience – David (#34) helped me and was incredibly kind, considerate, and went above and beyond. By far the best experience I've had with a moving company, ever (and I've used multiple in New York).
I kept seeing ads on Facebook for Otter, so I decided to call and spoke with Hunter for basic information. I went on Google, Yelp, Reddit, and the BBB to see what the reviews were and they came in rated high! I spoke with Nikola to finalize the move. We reviewed my inventory 3x to make sure it was accurate. I had 2 movers Danny and Joshua arrive on time with such warm, friendly attitudes. I have to say what a fantastic experience this was. They were so professional, polite, friendly and strong 💪!!!!! The funny part...I thought my cats were locked up (which I was suppose to do) however one got out and ran down the hallway ( what a scene) Needless to say my hero Danny made sure we got the cat back in which was not part of his job! This is my first move so I was a nervous wreck but felt so relieved once it was done plus the price was so much cheaper than the other companies and I called at least 8 places and most had mixed to not so good reviews. I selected Otter because of the high ratings, and I am happy to share the outcome so people will feel good using a reputable company. Phase 1 is going from an apartment, then getting furniture disassembled, packaged up, and bins out the door. Now Phase 2 begins, my furniture is now en route heading down to South Carolina to be unloaded, reassembled into my new home. This shall be continued stay tuned 😉 😎 so far so good!! Thanks to Nikola, Danny, and Joshua. I will keep you all posted to the end result.
I’ve used a lot of movers over the years, Piece of Cake, Dumbo Moving, friends bribed with beer and pizza. Otter Moving is without question the best I’ve used.
Otter charged me $300 less than every other quote I received, their customer service, especially Nina, was top notch, and, above all, Boris, who handled my move was phenomenal.
Boris and Carlos arrived earlier, were incredibly professional, and handled my move with care and precision. I will undoubtedly be calling Boris again for every future move. I cannot recommend him highly enough.