Customer Reviews for Otter Moving & Storage.

I am so happy I was referred to Otter Moving & Storage. From the initial conversation with Duke I felt comfortable to do business with this company. The icing was when I met Vladimi and Kamilo.
They are a friendly and professional duo. They handle everything with care, at the same time the move was done in such good timing. We were in and out in record time and I am pleased to have met these guys. Will definitely recommend them to anyone looking for movers.

AMAZING! They were incredibly time efficient while taking great care of my items! Everyone I spoke to on the phone and the movers were so kind. It was impressive how quickly and smoothly they loaded and unloaded my things. Also great that the price is impressive compared to other moving companies I looked at for a cross state move. I cannot recommend them enough!!

My partner and I used Otter Moving for our move from DC to NYC, and they were outstanding! They handled everything from loading and driving to unloading and setting up our furniture, and the entire process was seamless.

Huge shoutout to Miles for being so responsive and helpful on the administrative side of things. The two movers also went above and beyond, even helping us try a few different couch layouts to find the best fit for our new apartment.

Otter gave us the lowest quote of the three companies we considered, while providing exceptional service. I highly recommend them to anyone looking for a reliable, affordable moving company!

Alex and his team were amazing! They were super efficient, careful with our furniture, and accommodating. Even though an unexpected road closure blocked access to our apartment's loading dock, they still made the move happen. Thank you so much!

The BEST!! They moved my son today and I would only use them moving forward. On time, friendly, professional, and respectful of all our belongings. I highly recommend them.
They moved all our belongings up 3 flights of stairs in about 20 min. Vladimir and Kamilo are fantastic!!

I will always recommend Otter Moving & Storage after my experience today! Vladimir and Kamilo were life-savers in helping me during this move. They were super kind, accommodating, and professional. Out of all of the moving services I have used in the past (which is a lot), I will always now recommend Vladimir and Kamilo at Otter Moving and will absolutely use them in the future if needed. They're the best! :)

Otter moving was fantastic for my move. They were professional, quick, and did a great job protecting our stuff. The whole move was completed in under 4 hours, even with two stops. They were very quick to providing a Certificate of Insurance for the buildings that we needed. They also came with plenty of people to execute the move efficiently, and they were responsive to our requests for where to put stuff in our new apartment. Would recommend to others and would use them again!

Wonderful moving team! Sebastian and Gio were amazing. They were on time, worked so hard and efficiently in the horrid heat, and were absolutely so pleasant and easy to work with. The apartment is a bit funny in shape with stairs and “character” but they took it all in stride and made this move painless. On a scale of 1-10, they were a 15.

Very professional workers. Made moving interstate from NY to NJ very smooth and hassle-free. Kept items in storage for 2 months and the items were in perfect condition coming back. The workers even worked through the rain to deliver my items. Would highly recommend!

Peter and Ogie were extremely efficient and wrapped my furniture well. The cost was very reasonable for an intracity move and a lot less than some of the other major moving companies. The customer service folk were also very easy to work with. Highly recommend!

Really great service from Luca + Travis (truck 44) despite a surprise parking ban on my street and flash thunderstorm as soon as they arrived. They were polite, considerate, and efficient. Would happily recommend them both + Otter moving as a whole to anyone who wants a great experience for a reasonable and transparent price.

Travis and Luca (#44) were great. Very prompt, fast, and professional. They packed everything really well. I was also pleased with the communication from this company and the entire scheduling process. It all made my move a lot easier. I would definitely recommend.

I had a phenomenal experience with Otter. I moved a 1 bedroom from Brooklyn NY to Boston MA. My admin person, Peter, was organized, a clear communicator and so kind. He helped me navigate all the preplanning & negotiated a *very* good rate in comparison to other companies. He took great care in answering all my questions and easing any worry.

The movers, Milos & Dennis did a fantastic job as well. They moved out my stuff in about 4.5 hours, drove it up to Boston & moved it into my new place about 3 hours (all in one day!!!!). It was 90+ degrees and there were alot of stairs at both apartments. They were fast and efficient even as a two man team. I was so impressed with how much care and attention went into wrapping and packing my belongings. They are definitely experts. I so appreciate their hard work. This was my 4th move in 7 years and the first time I hired a company like this. I will NEVER go back to doing it myself & would highly recommend Otter (and specifically this dream team of Peter, Milos & Dennis!!!) to any of my friends and family.

I had a fantastic experience from start to finish. When requesting a quote, Otter reached out to me immediately and walked me through everything I needed to move. They were incredibly professional, kind, and affordable. Close to moving day, they followed up and allowed me to adjust my itemized list with ease and even reminded me about the ability to pay with a debit card to avoid the 3% service fee with credit cards.
On the day-of, Stefan and his team arrived on time (with a heads up before their arrival) and were incredibly nice and speedy. They handled my items with care and moved everything across town safely. They were patient when it took a while to find a parking space at my new apartment.
Truthfully, I would use Otter again in a heartbeat. I could not have asked for a more seamless, helpful, and stress-free experience moving.

Moving from Jersey City, NJ, to Midtown Manhattan, NY was absolutely seamless! A huge thank you to Uros Petrovic and Daniel for doing such an outstanding job.

They were professional, punctual, friendly, and incredibly efficient. They handled all of my belongings with great care and completed the move much faster than I expected. Their hard work and positive attitude made what could have been a stressful day completely hassle-free.

A special thank you to Duke Misic for coordinating my move and making the entire process smooth and stress-free from start to finish.

Thank you to the entire Otter Moving and Storage team for your excellent service and a job well done! I'll definitely be leaving a 5-star review because you truly deserve it. If I could, I'd give you 100 stars! ⭐⭐⭐⭐⭐👏👏👏👏Thank you so much for your great service!

Friends, If you’re reading this review and looking for a stress-free moving experience, I highly recommend Otter Moving and Storage!

Their service was excellent, and their prices were very reasonable for the quality of work they provide. The team was reliable, professional, careful, and efficient from start to finish.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️👍

Our experience with this company was very poor. The movers came much later than their scheduled time frame and then after taking pictures explained that there were “things on our furniture” and they weren’t able to do the move. The customer service was extremely poor and “David Pavlovic” was very rude and dismissive and would not clearly explain what was preventing the movers from starting. He spent far more time going back and forth with me that they couldn’t start and because it was late said that “typically they would charge a $250 rescheduling fee”. It was insulting for him to say that as if they weren’t the ones who would not comply with us or try to work with us after waiting all day for them. Because we had a later slot it was clear that they did not want to work late since by the time they said they couldn’t do it, it was 8pm which is a whole hour outside of the 4-7pm window we were given. On the next day two different mover came. They increased my quote by about $400 but by then I needed to move and paid them. The new movers worked quickly and efficiently. They were nice and professional and did a good job. I’m struggling to recommend this company since my experience was very mixed

We always stick to this company when we have a move, they are incredibly professional, incredibly fast yet careful, and so organized! They messaged us an hour before arrival, got here and moved like lightning. On top of that, they’re such good people. Truck #58 and its leader Julian were such a pleasure to meet and to work with! Thank you so much for your wonderful work!

Vlad and team #63 were fantastic! We had everything packed and ready to go, but the crew still impressed us with how efficient they were. They handled a 3rd floor walk-up with ease and loaded and unloaded everything in under 20 minutes. They were professional, careful with our belongings, and made the whole move completely stress-free. Highly recommend!

This was the most stress-free move I've experienced in NYC. A friend had told me about Otter, and I gave Otter a chance. Otter has great customer service, particularly Hans and Pablo, who helped me organize the move with an accurate and prompt quote, and updated the quote in real time when I had 2 last-minute changes. The movers themselves -- Team 57 (Petar, Jesus, and third mover whose name I did not get) -- were incredibly professional, understanding, efficient, and friendly, and I would want them to help me again in the future. No broken glasses, no damaged furniture. Would definitely use again and refer to friends.

Otter did a great job, their pricing was transparent and the team did a great job with scheduling and talking me through what to expect for my quote price. They were very available and quick to respond to my questions.

On the actual moving day, Alex from truck 60 and his crew did a great job. They were speedy, professional and handled my items with care. My furniture was packed very well and the team was in and out quickly and efficiently. They made the move easy and I would definitely book them again and recommend to friends.

**REAL REVIEW**

Sometimes when you see an overwhelming amount of positive reviews it's natural to be a little suspicious. I can reassure everyone that my experience that of what's been said so far - a fairly priced, efficient and high quality move. I reached out to Otter Moving to move some furniture from our Brooklyn condo to our lake house 3 hours away. Ben coordinated our move and was very helpful and responsive. In one day he was able to get me a quote and COI. The price was very fair - I got quotes from 3 other companies and theirs was within the middle of the range. The move itself was flawless - they showed up when they said they would, efficiently packed up our stuff in Brooklyn and arrived and unpacked without a hitch.

I highly recommend Otter moving for your move, and can especially vouch for their expertise in mid to long distance moves!

Team 40 was excellent, efficient, diligent, and professional. They took great care of my belongings and helped me with a very stressful move. They worked very fast even though I was still packing as they were working. They helped me take down my furniture and set it back up. I had a difficult bed frame and they managed to move it into my new place. Also the company provides movers with supplies to protect your belongings. I would definitely move with this company again!

They are very thorough during the quoting process and pre-move tasks. Early and prompt on the actual move day, and VERY fast. Moved an entire 1 bedroom in a 3rd floor walkup, including 2 couches and full size bed + bed frame in less than 3hours, . Highly recommend

Had a great experience with Otter Moving Company. Mez and Raul Truck #18 were fantastic. It was incredibly hot and humid, and they were completely drenched by the end of the move, but they never slowed down or complained once. They just kept working hard and got everything done with a great attitude.

They were careful with all of my belongings, worked efficiently, and nothing was broken or damaged. They made what could have been a really stressful day feel easy.

Mez and Raul were professional, friendly, and genuinely hardworking. Otter is lucky to have them, and I hope they get the recognition they deserve and plenty more work. I would happily recommend Otter Moving Company to anyone, especially if you get the Truck #18 crew. Thank you!

My entire experience with Otter Moving could not have been better from start to finish, and this was the best moving experience I have ever had. James was extremely helpful, transparent, attentive, sharp and trustworthy for booking and scheduling. Alex and Kamal were the friendliest, quickest, most efficient, energetic and respectful movers I've ever worked with. They drove several hours from Brooklyn all the way to southern New Jersey to pick up my furniture from a storage unit and drop it off at my Manhattan apartment early on a Saturday morning very quickly. I am extremely grateful for this experience and will be recommending them to anyone in NYC, and will use them whenever I need movers again. Thank you Otter Moving team!

Amazing movers! Miles & Daniel were amazing in helping me move my furniture. Especially with two movers, everything was moved safely and quickly. The move was truly quick and efficient. I appreciate their support and kindness throughout. 10/10 would recommend these guys.

Nemanja & Luis were great for our load out from Bushwick to Otter storage. Looking forward to getting our stuff delivered in NJ and fingers crossed all is well when it arrives in a couple of months!

Crew 63 delivered all to us! Incredibly friendly and many thanks to Vlad and his team!

Team 40 was amazing!!! The team was very punctual and the communication was amazing. I cannot express my gratitude enough for this team (Plaza and his colleague). They truly made my moving day as stress free as possible. 🙏 will definitely recommend Otter to other friends from now on!

Moving with otter was truly seamless. From the moment of booking until a day after we moved the communication was unmatched. We were completely moved out of 1 apartment and into another before 2PM. Renting the moving bins is a no brainer, we will never build a box again