Otter Moving made every step of our move easy, seamless and at a very reasonable price! Called other movers and Otter was the most fair price and made process painless - especially Dominick who helped price the move! So kind and smart.
The team arrived right on time - at the early end of the time window - and had unpacked and moved out by the end of the two hour time window to arrive! Super impressed with their integrity as a company and the move - the team was so fast, polite, and went above and beyond! We moved from Manhattan to 45 minutes away. and they arrived right to our new place and unloaded everything efficiently and carefully.
Definitely highly recommend!
Extra shout out to the moving team of Diego,Pedro, and Fernando! And again to Dominick -who I tried to tip too but he wouldn't accept.
Milos and Milan are amazing! They moved everything fast, organized, and were diligent workers. They were also kind people and were willing to help my dad put my tv up lol. Luke who helped me set up the move was very patient and guided me through the whole process. Otter was the most cost effective moving company I received quotes from. Everyone was is the best and I had a great experience!
I had a recent move with Otter and I am so grateful to them for their help getting everything booked and prepped for my last minute move. Dominick was very communicative and clear about what to expect and pricing and making sure I had all the paperwork I needed. Raoul and Mez were amazing movers and packed/moved everything so efficiently and delicately. I definitely recommend this company and would use them again!
Brandon and his team on Truck #23 were amazing! I was not prepared to ensure they could move efficiently and he was so patient and went with the flow so we could finish our move. Transparent pricing and the most friendly service! Would use again!!
Superb, professional,well priced movers. A very positive experience.One piece of advice-be very precise with your inventory list, cross check the list with the movers upon arrival and don't expect them or ask them to move any items not previously submitted when calculating your estimate. This will make for a smoother move.
The men from Otter was simply fabulous. They were fast as lightening, careful and considerate. They go above and beyond to make their customers happy. The prices are super reasonable. They moved me into a rehabilitation facility and even impressed the front desk and staff!!
Great experience with Otter! Sven and the team were very responsive, friendly, and accomodating with my requests. The movers were very kind and they charged a reasonable price for my local move, successfully bringing all my things over with no damage! Would recommend and definitely use Otter again!
Otter Moving is amazing! Very positively surprised with the service and price! Effortless, super fast, everything handled with extra care, great communication, everything outstanding! Special acknowledgement to the crew from duke truck 14, amazing guys!!
We hired Otter Moving & Storage to help us with a significant office move that included packing up and moving a couple thousand books from a library. They were FANTASTIC! Thorough, careful, punctual, and easy to work with from start to finish.
John was our main point of contact and was clear and communicative. The moving team was wonderful, treating the items with utmost care and making sure the books were carefully packed and boxes were clearly labeled.
I can't say enough good things about Otter - highly recommend and my go-to moving company and recommendation now!
The movers did such an amazing job yesterday. They were fast, careful with everything, super professional, and made the whole process so much easier for us. We really appreciated how smoothly everything went.
Resounding 5 stars!! My Otter guys moved me from LIC, NY to North Bergen NJ. It was literally all finished in a little over 2 hrs! They got all my stuff out of my old place in 40 minutes, wrapped up my mattress, my couch. Everything was super safe! And when a mistake was made, they went above and beyond to correct it. They showed up exactly on time, were professional and friendly, very experienced. And all for a very affordable price. I’d give more starts if I could, highly recommend!!
Recently used Otter for our move from Manhattan to Brooklyn and it was a breeze. They showed up right on schedule and immediately got to work. Had our one bedroom which included bulky bedroom furniture and a sofa moved out in under 2 hours. They were so efficient and quick it was impressive. Would absolutely use them again!
Otter Moving helped make my moving experience very easy and stress free. Their movers were timely, kind, and efficient. I was very pleased with the experience and would recommend them to anyone. Thanks so much!
Wow I never thought I would be writing a positive review of an NYC moving company, but we had a wonderful experience with Otter! I called at 9pm and was able to schedule a last minute next day move at a really reasonable price. The movers were communicative (texted when they were on their way), timely, and took great care with our possessions. I even got a call from Greg who I had booked the move with while it was going on to check if everything was going smoothly.
I truly am not used to having such great experiences with movers, and I've moved A LOT. I can't recommend Otter enough and will definitely hire them for my next move!
The movers were courteous professional, and they went above and beyond to make sure the job was done right. Respectful and professional, I would use this service again.
I recently used this company for my recent move and I couldn't be happier with the experience. They were everything you could ask for in a moving company: incredibly reliable and staffed by a genuinely nice and professional team.
The move was flawless. A deal that does not break the bank and offers peace of mind.m The team led by Izzy was very fast and efficient. Izzy is a leader and a professional and I would highly recommend your services.
Best moving experience I have ever had, Shawn was very helpful and kind getting me all sorted with the quote and scheduling, and team 30 did the move so efficiently and were so kind and professional, definitely worth it and will use them exclusively going forward.
I recently used Otter Moving Company for my move from a 5th-floor walk-up in Brooklyn to my new apartment, and I honestly couldn’t be happier with the experience.
From start to finish, Simon—who handled my invoicing and coordination—was incredibly professional, responsive, and organized. I had reached out to about five different companies for quotes, and Otter not only gave me the most reasonable price( almost half of the others), but also delivered service that far exceeded my expectations. The 4-man crew led by Diego was absolutely fantastic. They arrived on time, worked at an impressive pace, and handled everything with great care. Even though my move ended up being much larger than planned (from 20 boxes to over 50!), they managed the extra load effortlessly. The team took care of disassembly, careful packing, and reassembly of all my furniture exactly according to my layout.
Despite the challenge of a 5th-floor walk-up and the added volume, they finished everything in just a couple of hours—efficient, friendly, and highly professional throughout.
I was honestly in awe of how smoothly everything went. If you’re looking for movers who are fast, reliable, careful, and fairly priced, I cannot recommend Otter, Simon, and Diego’s crew enough. They made what could have been a really really stressful day completely seamless!
My partner and I just moved into a new apartment and had the absolute pleasure of having Mez and Raul (via Otter) as our movers. They were incredibly quick and efficient moving furniture, odds and ends, gym weights, the whole deal. They were also incredibly personable, communicative, and overall a pleasure to work with. The cost was significantly ($100-200) cheaper than the competing moving companies as well!
It was amazing i'm definitely going to tell all of my friends and family I would definitely use the service again from the beginning to the end everything went perfect 10/10 will recommend
Otter team was punctual and efficient. They even did not hesitate to change inventory even on a day before the move and update the quote. Every thing was moved safely and low stress.
I can’t say enough good things about Otter Moving and Storage. I had two amazing moving teams, and both were incredibly kind, fast, and professional. I didn’t have to lift a finger because they handled everything from start to finish with care and efficiency. The prices were very fair as well.
A special shoutout to Dusan, who was so encouraging while unloading. He probably doesn’t even realize how much that helped me. John, the customer service agent I spoke with A LOT, was truly outstanding. My situation was a bit complicated, but he showed so much patience and compassion, which made the entire experience stress-free.
I moved from one state to another, and Otter Moving and Storage made it all seamless. I highly recommend them to anyone planning a move. They will take great care of you.
I recently moved at the end of summer and Otter Moving was absolutely phenomenal! They were able to move my items for an out of state move and drop everything off at my storage unit. 10/10 would recommend!
Otter movers were helpful from the booking, to any rescheduling, requesting of COI. The move itself was efficient and the movers were careful with my belongings. I had a small move, probably bedroom size. And they charged much less than some others out there.
Otter moving is the only company to use. They arrived on time. The workers were fast but took every precaution to deliver my items without damage. They were very kind. My move went seamlessly. Thank You guys for helping us!
Was a great experience with Metropolis, my third time using them. Moved from a storage unit in the UES to my new spot on the LES. Good prices and friendly movers who were careful with my stuff. Highly recommend.
This is my second time using Otter . They are just professional . On time , quick and efficient everything you want in a move . Also price you can’t beat ! My family was so impressed !
The movers are very professional, friendly and handled my belongings with great care! The price was alot less than other movers I received price quotes from.
Guys were awesome! Very strong and handy. They moved large furnitures from a 3 floor walkup to an apartment with small entry and didn’t do damage on any of the furnitures. Would book again for the next move! Thank you Otter!!!
I just moved from Brooklyn to New Jersey this past weekend and used Otter moving for the first time. The crew was on time and really great. Even with the traffic from Brooklyn to Jersey they did the whole move in 3 hrs. Lovely experience from quote to booking to moving. Daniel and Josue were great. Would definitely use them again in the future!
First off I would like to thank you to Brandon for being so helpful through out the move amazing work an for his helper Tino a hard worker and he stacked my stuff in the truck great no damages truck 23 would recommend to everyone Thanks to the whole otter team!!!!
Couldn’t have asked for a better movers! Everything was smooth and straightforward. They gave me a great offer, were honest about everything, and made the whole process stress-free. In my book they are 100%
I was very satisfied with their service! The team was professional, fast, and careful. All my belongings were well protected and safely moved to my new address without any damage. Communication was great, and the whole moving process was completely stress-free. I highly recommend this company to anyone looking for a reliable moving service!
Moved from Jersey to NYC and the move went smoothly! Booked between 9a and 11a and they arrived a little after 9a which meant I finished earlier than I planned! Mez and Jimmy did an amazing job.
Brandon and Tino from truck 23 did a great job moving my stuff out of storage and into my new apartment! They were swift, cleaned up after themselves, and left my things in an organized manner. Would reccomend!
Agris and Jose were amazing — truly life savers. They moved my entire apartment (a large studio) in an hour and a half beginning to end. I had MANY fragile items and was worried I’d see a broken dish or two, but they took care of each box and item of mine. They were kind and communicative and constantly checked in on whether they were putting things in the right place.
I was hesitant to use Otter since this is the first time I’ve actually used movers but I’m VERY happy. Thanks Agris and Jose, and Luke who helped find a more convenient time for me!
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This team is special. Had the GM contact me after an issue came up after this move, and made sure to help. Offered to send a follow up team to come help with my issue, and made sure to make me feel heard. This company is bootstrapped, and I almost don’t want them to grow because of the care and attention they’re able to give at the scale they’re at. This is one of those rare businesses that does good work and delivers high quality customer service.
Awesome experience with Otter Moving!
These guys were amazing from start to finish. They showed up right on time, worked super fast, and were really professional the whole way through. Everything was handled with care, and they got the job done way quicker than I expected. Moving can be stressful, but they made it easy. Highly recommend Otter Moving to anyone who wants a smooth, hassle-free move!
Unfortunately we did not have a good experience. They refused to try taking apart a bookcase and also tried to leave things behind in our apartment because the quote was locked (why did they lock it before finishing? We would have paid more for extra packing and made that clear!). This included trying to leave valuable paintings behind on the walls we asked to have taken down. They said the truck was full? It was not. Anyways they also arrived laid when we paid extra for a specific arrival time. So it was not the best experience sadly.
The team that helped me move the morning of 10/24 was absolutely amazing!! They were so professional, personable, their patients was amazing!! They took care of everything with care!! Whatever incentives you can provide the team, do make sure they are compensated. I have no complaints and I will use your company again and refer in the future.
Highly recommend Otter Moving! Great pricing and really terrific service. Milos’ team was friendly and efficient. Super easy to work with and made the move a quick and easy experience.
These guys are excellent, super responsive, professional, quick, and had my move finished within a couple hours and in the time frame. Very reasonably priced, I would absolutely recommend them. Thank you so much for your help!!!
Lucky, Marko, Santiago just finished an all day move with me from Queens to Westchester. They packed everything and wound up filling an entire 26’ truck, also stopping at a storage unit. They also figured out solutions to getting stuff into the new location. Professional, fast and thorough. You’d be lucky to get this crew at your move. Highly recommend.
Wow! Josue and Daniel were absolutely amazing! My mom and I were so impressed. They were super nice, friendly, and patient the whole time. We used Otter Movers today, and even with no elevator to our 3rd-floor apartment, they nailed it like pros!
My movers (Agris and Jose) were great. All the staff from the movers and Jennifer at the office were friendly, efficient and super helpful. It was my first time getting movers and they made the process stress free. I’d use Otter again!
The Milos team was absolutely fantastic and fast! They were precise and got the move done in 2 hours up 3 flights of steps also. This was amazing and better than i thought. I will only use these guys going forward. Thank you milos team!
We had a great experience with Otter! From communicating with John for the inventory, estimate, and any other details, to Agris and José on the day of the move. They were right on time; super communicative, friendly, fast; and not a single item was dinged, damaged, or broken. For the price, quality of service, and overall experience we had, we highly recommend Otter!
I’m so happy I booked with Otter! Professional, fast, and an amazing crew. They made this process seamless. From requesting the quote, scheduling a time, and sending the crew, they made it simple. I highly recommend booking them for your next move. Save all of the heavy lifting for them. AMAZING CREW!
They were amazing. We got their number 12 moving truck. Arrived on time. Very professional and polite. We were very pleased with their service and will recommend them to our friends and family and will use them again.
I recently used Otter for my move and I couldn’t be happier. Mez and Raul were extremely friendly, punctual, organized, and went above and beyond to make sure nothing was damaged. Communication was clear throughout, and pricing was fair. This was by far the easiest move I’ve ever had — I highly recommend this team!
I used otter for my move yesterday
Rick and Mez came by and they were absolutely fantastic
They came on time, got everything completed in a couple of hours and were extremely professional, quick, respectful and just over all were very nice people to work with.
The disassembled and reassembled all of our furniture beautifully and I’m super pleased with my choice of using them for my move.
10/10 will be hiring otter for every future move.
Was the best moving experience I ever had. I had called them at the last minute and they were there the next day promptly. Very respectful workers and they did a great job. A very good company
Milosz and his team were so fantastic in helping my move. Timely, very considerate of a very heavy wine fridge and moved things with so much care I had no problems. Thank you so much!!
10/10 would recommend. Transparent and affordable pricing and great service. Luke was super helpful in providing a quote and super flexible in reserving my move. Edgard and Johny were the best! Super efficient, nice, and neat. I was moved in in under 5 hours
Amazing experience using Otter Moving! Quick and efficient. Took under 3 hours from start to finish and they took down and assembled my bed and set all the other furniture wherever I wanted. The crew were extremely friendly as well! Very satisfied!
Otter Moving & Storage is literally the best moving company in NY. I used them for a local move a week ago, and the experience was absolutely perfect - from the first call with Mark, to meeting Jesus and the crew. The crew arrived on time, and they were not only professional and efficient, but also very friendly. They handled evetything with care and even used extra blankets free of charge for my vintage cabinet.
I'd highly recommend Otter Moving & Storage to anyone moving in or from NY. I'll definitely use them again!
Otter did a really great job! Exeptional service, support and price. Everything went really smoothly from initial communication to moving day with Joaquin and his crew. Highly recommend the Otter team, I will definitely use them again!
I can’t say enough good things about Otter moving and storage. From the first call to the final box being placed in my new apartment, their team was nothing short of amazing.
They answered all my questions ahead of time, gave me a fair estimate, and stuck to their schedule.
On moving day, the crew arrived early, and they handled every item — from fragile lamps to hefty dressers — with care. Nothing was scratched, dented, or damaged.
Everyone was polite, well‑organized, and genuinely nice. They wore uniforms, kept things tidy, and made sure I was comfortable with each step.
What they quoted is exactly what I paid — no hidden fees, no surprises.
Also helped me with light disassembly and reassembly of furniture at the new place.
Moving is typically a nightmare, but thanks to them it felt like a breeze. I wholeheartedly recommend them to anyone moving in or around New York — they turned a stressful day into a smooth experience. If I move again, I’ll definitely use them.
Otter Moving is fantastic. They responded to inquiries very quickly, showed up on time, and delivered everything in good shape. The movers were super friendly and even played with my dog.
Milos and Joe were very helpful, professional and careful with all our furniture. They definitely made our move much easier and we really appreciate their help with everything. Highly recommend Otter moving company.
Otter Moving Services handled a small, last-minute move that involved three separate locations. They were very professional, prompt, and communicative. So glad I hired them — they made the process so easy and smooth! Highly recommend
I had a great experience with this company from start to finish. Booking was easy and quick. My movers, Agris and Jose were friendly and helpful. Both were very professional. I would highly recommend Otter over 🍰 (had a bad experience with them prior)
Great experience moving out to state. Milos and team handled everything with care and made it to my destination very quickly. They were efficient and made the moving process as easy as possible for me
You should use these movers.
Customer service is EXCELLENT. My the moment Luke called about my request for a quote, I felt like the move was totally taken care of… and for a fair price. Everyone I dealt with on the phone was friendly, helpful and readily available.
Then— the movers I had (Agris and Jose) were epic! Totally professional, extremely fast, efficient and organized. I’m genuinely amazed at how smooth everything went.
One of the best moves ever. The sales guy on the phone Peter Slavinski was super nice and helpful and attentive. The movers showed up on time and were very fast but careful with all my stuff. Showed up at 7 am move was complete by 11:30 am. All around good experience for what can be one of the most difficult days.
Exceptional service, expertly executed. I had Milo and Joe helping move my apartment and they were personable, efficient and knew exactly what they were doing. It’s the best value I have come across for a removal company. 4 flights of stairs in the pouring rain as well!
My moving team so helpful, professional and super quick. They ended up communicating with me in the day of the move and coming early. They had me moved out and into my new apartment in three hours start to finish! Would highly recommend this company and will be doing so to my friends and family.
Fully satisfied team is very professional it’s my first time moving with any company but that was great experience if anyone want a hassle free moving you guys must book with them 👍
My experience with Otter was amazing from start to finish! Nate was amazing with the fast responses and had so much patience with us. The movers were also so amazing! They were very quick and made our move smooth and easy. Thank you!! 👍🏻
Honestly good. Moving sucks, but our experience with Otter made it suck less. We did full packing and move. We had never hired packers before and it was really worth it - careful & efficient. Otter worked with us on price, some flexibility in day-of # of items, really speedy. Peter was a great and responsive coordinator and Mario oversaw a highly efficient move. Would recommend.
Our experience with Otter was great! It was 5 star service from beginning to end. My husband and I are so glad we chose Otter.
We appreciate the movers who were nothing but patient, fast and did it all with a smile!
Best of all, our representative Greg was willing to accommodate us with same day service.
Amazing experience from start to finish!
Milos and Joe were absolutely incredible, professional, efficient, and extremely careful with all my belongings. They arrived right on time, worked quickly but with great attention to detail, and made what could have been a stressful day completely smooth and easy. The movers were friendly, respectful, and went above and beyond to make sure everything was placed exactly where I wanted.
First time moving, but this was by far the best moving experience I’ve ever had. Everything arrived in perfect condition, and the entire process was seamless. I highly recommend this company to anyone looking for reliable, trustworthy movers who truly care about their customers.
Everyone at Otter made the experience so seamless and easy. I had a two part move, with some things going into storage out of state and some things moving locally. My rep Greg was so kind and prompt over text. He was flexible and even was able to adjust the move date when a storm was forecasted for the original date. The move team were clear pros. They handled everything with care. I would absolutely move with Otter in the future!
Lucky and his team were amazing. Moving was super stressful as I was trying to prepare my wife and two children.(Who are both under Three years old). Lucky and his team literally came and took care of everything- Even when I wanted to help. I would recommend to any person or family who’s looking for support while moving!
Otter Movings was very efficient and reliable. They produced Certificates of Insurance quickly. They arrived on time, and they packed and moved furniture well.
This is by far the best moving company I have ever used. They were on time, excellent communication, organized, wrapped and protected furniture and mattress and delivered it in the same perfect condition. They were helpful, careful and an absolute pleasure to work with!!!! Would use them again for sure!
Vladimir & Kamilo were amazing - super quick, everything was handled with care, and they took care of the crazy lady downstairs who's been driving me crazy for 3 years. Highly recommend these guys.
Izzy and his team were unbelievable. I was so nervous to move and they made it so easy and fast, I was just shocked the entire time at how good they are at their jobs. You need to use Otter and Izzy’s team, he’s the best!!!!!