Really could not be more satisfied with the move from start to finish. The quote will make you think it’s a scam but these guys really do just have the best price around, and they do an amazing job. They’re nice and efficient as hell. 10/10 recommendation!
I can’t stress enough how calm and clean the whole moving experience with otter was. We asked for moving and packing services. The day before the move, otter called us to confirm the inventory and price again, to make sure everything is clear. The movers arrived to our place (which was a mess) exactly when expected, and packed everything so fast and organised, all the boxes had labels detailing what’s inside, and with a smiley :)
The whole move was about 3 hours. So efficient and pleasant. We will only move with otter in the city, the best of the best and the price is unmatched.
Shoutout to Gregory and his team for the excellent packing!! And of course, not even a scratch.
1000/10!!!!
I cannot thank this team enough! The thought of getting our two bedroom apartment ready for our big move seemed so daunting until Otter moving & storage came along. I am truly grateful for their patience and kindness during this move. I would recommend over & over again.!
Received great service from Otter Moving. They were able to arrive early despite the snowstorm we had the night before. They moved things quickly and efficiently. They were very patient as i had to reschedule a few times. Will definitely use them again!
Mika, Ohio and Zlajo did a great job moving my stuff, everything was fast and professional. They made sure everything was in its right place before they left, great team!
Blazo and his team from truck #30 were the best. They wrapped everything carefully and worked hard throughout the day to get us moved. Showed up 10 minutes from the earliest time which our previous two moves with the company showed up after the latest time slot. It was refreshing to have a team that was punctual and who were helpful with no complaints. My girlfriend and I were hesitant to use the company, but this team were nice, efficient, and great overall. Ask for this truck if you want a team that is punctual and does not complain.
I’ve used otter movers 3 times and this was the best move ever. Blazo and his team, truck #30 were super helpful and efficient. They arrived early and asked for what needed to be moved and be careful of. They arranged and packed everything to ensure the smooth move. They spent the whole day making sure the items arrived in my new place and followed all management rules. They kept us updated on all items and made sure everything was moved. They were also very fun to work with and not stressful at all. Highly recommend them and I would request for them if I move again!
Brandon truck 23 was unbelievable he got here on time was very helpful. Make sure all my fragile items were wrapped and taken care of everything got to it’s destination in the same condition it left. It was a great experience. I will recommend Brandon and his crew to anyone.
I recommend them 100%! They have the best price and their service is top notch. I was impressed with their fast, reliable, and professional job. Mika and Ogi were outstanding! They helped us with ALL our requests throughout the move.
Incredible. I am so glad I trusted in Otter for my move. I was so nervous as these are my things from my whole life moving from one city to another and they handled it with grace and great energy the whole time. I have nothing but great things to say about this company and how they handled a very long day. They arrived at 7:10AM and helped with wrapping big items like big mirrors and TV's. They have boxes if you need to wrap last minute things as well. My advice would be to make sure your list for what items you are packing are as close to what is going on that track so you don't charged for extra items.
First time hiring movers and glad we chose Otter! Ross provided an initial quote, updated it as our inventory changed, and confirmed all logistics ahead of the move. The crew on moving day was very prepared, quick, and careful with our stuff.
Otter was super kind and patience since day 1 when I requested a quote. They answered fast and efficiently to all of my questions and inquiries. The day of the moving everything was on time, and they were very careful, kind, and made all the stressful scenes fun. I truly appreciate all the help they did. I really recommend this moving company over the other ones, because all the service feels like a huge family group and friends. Thank you!
Our move with Otter was seamless and very efficient. The communication from the company was great and our movers showed up exactly on time. They brought all the necessary equipment needed for packing items such as our TV, chairs, etc. it took them less than 3 hours to move a 2B apartment. Gregory was great on the day of the move!!
They are really efficient, fast, and careful service. Three workers were so respectful. I used them to move my job office. Thank you! Highly recommend!
The crew from truck #9 with Jonny was EXCELLENT. All the guys were super careful and responsible with all my things. They were also very nice, I would 1000% recommend Otter, thanks for everything, and thanks John for the smooth coordination with the booking too
Excellent Excellent Excellent service all around !!!! Had the pleasure of meeting the guys from both truck 15 & truck 10. Peter and Blazo, the team leaders are awesome to work with. Both are gentlemen and very respectful to my needs. They helped out above Beyond. The guys handled my stuff with care as though it was there own. I highly recommend Otter Moving and remember to ask for Truck 15 or Truck 10.... you'll thank me.
My movers were very diligent and nice! Even though parking was difficult in both locations they didn't complain at all and worked very efficiently. Thank you so much for making my move so smooth!
It was a blast working with Lucky and his Team to move to my new home. They were very professional and they moved all my items very quickly and efficiently. They taped everything up and the transfer of furniture to my new home was done extremely well. It was an awesome experience, plus the guys were very fun too!
Thank you Otter Moving and Storage!
You made my moving experience much less stressful than I thought it would be. The moving crew was the best. They arrived on time and handled my belongings with great care.
A special thanks to Peter, Mika, Ogi for being so patient and understanding.
Working with Otter moving company was smooth, and a great experience.
Hans and the guys were so helpful, efficient and so nice to work with.
Best of all the price was affordable.
I highly recommend them!!
The move went smoothly I’d move from NJ to NY they started at 11A and finished at 6P very professional from the office to the field. Thank you OMS Team
I recently moved to a new apartment and ended up choosing Otter as my movers. I would highly recommend Otter! I requested quotes from 6-7 moving companies including Otter, Perfect Moving, Piece of Cake, Man with a Van, and a few others. Otter provided the best price for my move which is the main reason I decided to go with them in addition to their excellent reviews. The price quote Otter provided was very straightforward with no hidden fees. It's based on distance and the volume of your move; there are no hourly fees. I put down a $50 deposit to secure my moving date and time, and they contacted me by phone and email the day before to complete the rest of the payment as well as confirm all details of the move. Communication with Otter was extremely easy and smooth; they are very responsive and informative if you have any questions leading up to the day of the move.
On the morning of my move, my movers (Izzy and his team) texted me 30 minutes before they arrived to let me know their ETA. They were very punctual and arrived when they said they would. I was very happy with Izzy and his team; they were friendly, efficient, and made the move very easy for me. It was a rainy day and they made sure to put down a cloth in the doorway to keep the floors dry which I appreciate. My mattress, desk, and desk chair were carefully wrapped before they moved it out. They also disassembled my bed frame and re-assembled it in the new place.
Overall, I would highly recommend Otter for your move! They are excellent!
Great experience. Izzy and his team worked quickly and efficiently, and they were incredibly nice and patient with our frazzled moving brains along the way. All of our belongings made it to our new home unscathed. Would highly recommend Otter Moving for your move.
Worst customer service experience I have ever had! Only 1 person showed up to the job and I was promised 3 separate times a replacement was coming. The job ended up taking 7 hours and I HAD TO HELP for a service I paid for. Do not book Otter, go elsewhere!
After reading my wife’s review, I wanted to add my own perspective because the experience really was that fantastic. What stood out to me most was how calm and in-control the entire crew was from the moment they arrived. Moving days are usually chaotic — this one wasn’t.
The team was organized, efficient, and clearly knew what they were doing. They handled everything carefully, communicated well, and never rushed in a sloppy way. The move from Staten Island to Brooklyn went smoothly, and everything arrived exactly as it left — no damage, no issues, no surprises.
Pricing was fair and transparent, which I really appreciated, and the work ethic across the board was solid. It felt like a crew that actually takes pride in their work, which is rare.
Big respect to Otter Moving and especially truck #30. If you’re on the fence about hiring movers, these are the guys you want.
Extremely professional and very good at managing the move. All my pieces were intact, they were super helpful in protecting all my furniture, lamps, etc. and they moved everything within the timeframe I needed
My husband and I had an incredible experience with Otter Moving. They arrived right on time, were extremely efficient, and handled all of our furniture and boxes with so much care. They truly went above and beyond to make the entire move smooth and stress-free. We moved from Staten Island to Brooklyn, and not a single item was broken or damaged, which honestly exceeded our expectations. This was my first time ever using a moving company, and we definitely hit the jackpot with them. Professional, careful, hardworking, and reliable. I would absolutely recommend Otter Moving to anyone looking for a trustworthy moving company. And the price was absolutely reasonable, unlike a lot of other moving companies. Thank you, Otter Moving! Shout out to truck #30, you guys were amazing!!
Me and my partner tried moving ourselves and by the 2nd day we just couldn’t do it. In a panic I reached out to Otter for same day moving help and they really pulled through. In 2 hours they moved what was left in our old apartment into our new one. The guys were quick and professional, I would recommend their service!
I’ve moved with Otter twice now and both times were above-and-beyond impressive. The first was a 2BR move from BK to Queens and the second was moving some larger items for my mom. Each crew was incredibly careful and efficient and the communication throughout was top notch. It also felt like a really good value in terms of the time and care we received. I hope to never move again (or at least not for several years!) but if I do, I will certainly be calling Otter.
We had a move with a lot logistical changes snd of packing that needed to be done the day of. Otter Moving & Storage executed everything perfectly. Our coordinator, Nash, was excellent and truly the reason we chose Otter. He was responsive, organized, and made the entire process feel easy and stress-free. The moving team was efficient and professional, even with tight timing. Hopefully we don’t have to move again anytime soon, but if we do, we will absolutely use Otter again. We’re also planning to use them for storage. Highly highly recommend!
I rarely write a review but I couldn’t help because Otter Moving is amazing! They took such a good care of packing and moving my stuff. My moving day turned into an awesome day. Mez who was leading the moving knows exactly what he is doing. I heard how amazing the company is to take care of their employees. 10/10 highly recommend!
I used Otter to move my mom from Queens to Jersey city! What a great experience! They were so fast and efficient! They communicated well from the time of booking all the way up until the end. The guys worked well together and everything went so smoothly. They were all friendly and punctual. They even called when they were 10mins away which was super helpful. I would definitely use them again and refer them to anyone! There are no hidden fees either! What you see is what you pay for. Thank you for making the move so easy!
Brandon and his crew on Truck 23 were great. It was snowy all day, but they were fast and friendly with the pickup and the dropoff. After the move, they found an extra box of mine that was left behind and made the trip to make sure it was properly sent. Appreciate their honesty and diligence, and would definitely recommend them and Otter!
We had an incredible experience with otter! Petar and the team were so helpful, kind, and very efficient! It was snowing the whole time and they kept our belongings safe and tidy the whole time. Stan, who helped me make the inventory to develop the estimate was the best, so helpful and very communicative! Would absolutely recommend using otter for your next move!
The guys in truck 23 Rock the Casbah.Moving can be so stressful, but they really made me feel at ease. On time, speedy and communicated with me. All the furniture and box contents arrived in perfect condition a terrific experience. Thank you Otter!!!
Had a great experience with Otter moving. The movers George and Zoran were very helpful, polite and friendly. They treated every item with care and worked efficiently.I would highly recommend them to anyone moving in the NYC area.
I want to start by highlighting the exceptional attention and professionalism displayed by Greg from Otter Moving. His thorough and friendly approach immediately set the tone for how well-orchestrated and stress-free my move would be. Initially, I was a bit taken aback by their competitive pricing compared to other providers, as I suspected there might be hidden fees or a bait-and-switch, but I was pleasantly surprised—there were no surprises at all.
The movers arrived promptly at my location, handled my belongings with such tender, loving care, and made the entire process smooth and efficient. From my move from New York to Florida, I stayed in consistent contact with Otter Moving, and they kept me informed every step of the way. They also provided the necessary Certificate of Insurance (COI), which the building management appreciated, remarking that Otter got everything right on the first try—something I found very impressive and rare.
My arrival in Florida was seamless thanks to the phenomenal team on the ground. The movers in Florida were not only punctual but also extremely polite, attentive, and dedicated to protecting my new home. Their professionalism and care truly made this move one of the best experiences I’ve had.
Overall, I give Otter Moving a full five stars! Their combination of professionalism, transparency, and genuine care for their clients makes them stand out in the moving industry.
I must say George and Zohar was amazing and very helpfull,kind, polite,and the sweetest and very fragile and organized.Moving my stuff i think the World is coming to and end.From the moment the truck pulls up and they stepped out,they made my fear go away.I cannot thank u guys enough.Happy holliday! Thank you Otter Team for George & Zohar.
Overall a great service! This was my first time using a moving service and it was by far the easiest move I've had. The movers were very quick and efficient, and all of my things arrived safely. Mike was very friendly and very up front about pricing/cost, which was very appreciated, and also cheaper than other quotes I got from other companies. I'm hoping I don't have to move any time soon but if I do I'm definitely using Otter again!
⭐⭐⭐⭐⭐
Mika and Ogi were absolutely amazing. Professional, punctual, and extremely careful with every item. They worked efficiently, communicated clearly, and made a stressful move feel easy and smooth. Everything was handled with care, from heavy furniture to fragile items, and nothing was damaged. I truly couldn’t have asked for a better moving experience. Highly recommend Mika and Ogi to anyone looking for reliable, top-quality moving services.
Miki and Ogi were fantastic—professional, efficient, and incredibly careful with all our belongings. They worked quickly, stayed positive the entire time, and made a stressful move feel easy. Highly recommend them!
My husband and I are very pleased & impressed with Otter Moving & Storage services. Hans & other staff were so helpful & thorough in communicating the moving process. On the day of the move, Marcos & 2 assistants were prompt, kind, courteous, friendly & quick to move items into truck & into our new Apt. In the midst of the stressful day, Marcos reassured us everything will be taken care of and they did come through for us. I highly recommend their services & will be my go to company in the future.
Thank you guys for a successful move! We are very grateful for your kind assistance.
God bless you with much success.
Gigi & Nelson.
Great service! The team was prompt, efficient, and extremely helpful throughout my move. Everything was completed smoothly and without any issues. No complaints at all — I would definitely recommend them!
Otter exceeded our expectations! Peter and his team were so efficient. Moving in NYC is so stressful and chaotic and these guys completely eliminated that for us. They really have it down to a science. We also appreciated how carefully they treated our belongings . Thank you!!!
Otter was great! The movers were very timely and efficient, they were very kind as well. I was very happy, and the price was right! I am actually very surprised how seamless it all went. I would use this moving company again in a heart beat!
I used Otter moving company yesterday/today and wowwww! The office team was fantastic and the team of two movers, Mez and Terry were exceptional. The price was very reasonable and communication was superb. The movers went in to my apt in NY and packed everything in about 3.5 hours. The next day, they arrived in VA very early and completed the move in 4 hours. Overall, I highly recommend Otter. I am very pleased 😄
Today was moving day. I’ve been so nervous for months. Moving from Brooklyn,NY to Florida
From the moment otter movers came in, they did not stop. Very professional, fast, thorough very courteous. I am completely impressed and satisfied. I feel very at ease. I give these guys 👍🏻👍🏻👍🏻👍🏻👍🏻
Thank you Otter!
Otter Moving were so efficient and made our moving day so smooth and easy. The team were incredible and took great care with all of our items whilst still moving at a fast speed. Definitely would recommend to anyone moving!
The Otter move from a house to a NYC apt went very smoothly (an hour driving distance for the move). From pick up to delivery, the two movers Vladimir (and I didn’t catch the other mover’s name) were friendly, professional, and fast. Everything worked out very well and we definitely recommend Otter to others!
The driver texted us the morning of the move with an ETA time, arrived at the pick up location exactly on time, and both men were friendly, highly professional in packing all furniture, strong in lifting everything, arrived at the NYC apt on time and unpacked the furniture in a fast timeframe, and all furniture was delivered great! They parked with their truck on the same busy street as the apt and moved all of our furniture professionally, quickly and smoothly! The cost to move was extremely fair (and we got estimates from several movers!; Otter had the BEST quote for the move!!) and we are very pleased with their work! We highly recommend Otter to anyone for moving furniture!
Milovan and Danilo were absolutely incredible! They were so professional, friendly, and communicative. They took incredible care of everything I moved, from furniture, to clothing, to everything in between. Everything arrived in perfect condition and they set it all up amazingly. I would highly recommend them and otter moving to anyone looking to move in and around the NYC area!
I recently and had an excellent experience with Otter Moving Company. The team arrived on time, worked quickly, and were very professional. They handled my belongings with care and made the whole move smooth and stress-free. I would definitely recommend them to anyone looking for reliable, efficient movers!
Shawn was thorough, friendly, and responsive. He booked my move on the phone in less than a hour. The movers kept in communication with me before the move and showed up on time. Gregory and the other movers did a great job! They worked carefully and quickly. They moved our belongings from Flushing, Queens to Nanuet in Rockland County. They even arrived at my new home before me! Shawn was true to his quoted fee, which was quite reasonable. Otter Moving is a fine company. I am glad I made the decision to trust them with my move. I highly recommend them.
I had to move quickly, Alex gave me the best quote, and team! Adrian and Jesus were super friendly, packed my apartment in record time with care, marked boxes with locations for easy unpacking. They even put my bed back together better than I did before as its not squeaky anymore lol 😂 Thank you guys!!
Milovan and Danilo were fantastic! They worked quickly but still wrapped and handled everything with so much care. All my things arrived in perfect shape, and they spent extra time helping me get the furniture placed just right in the new apartment. Thank you!!
I am so happy I chose Otter moving for my big move. When I inquired about moving services I did not feel rushed or scammed. Stan was so nice when he called, he guided me with so much patience. First I had to reschedule that was easy to do then I rescheduled with no problem. The day we moved the guys came early ready to start the moving process. They were fast, efficient, they got everything in without hassle.
We moved upstate which they got to before we did. They opened up off loaded with everything in its place. Thank you the team we would recommend you over and over again!
They really deserve 10 stars!! Booking was easy, detailed and transparent. Adjustments were made easily before moving day as well. Moving date was nothing short of perfection! Movers arrived on time, they packed my entire home for me, labeled everything, never got frustrated with me changing my mind on items I wanted or didn’t. Wrapped and Carried my belongings with care.disassembled and reassembled all my furniture, placed all items in appropriate areas making my like and move a breeze! The men were polite, patient, professional and good at what they do! Thank you so much again STAN for you help and the team for making this a very smooth and stress free transition!
Today marks 6 weeks after my move and I had to come back and add to the review!! Attached you will find a box with pictures drawn to explain what was in the box!! I swear these people are the best!!! Thank you guys again!!
Super quick, efficient, and kind! I had a wonderful experience with Otter Moving. The team made the whole process smooth and stress-free, and I will definitely be using them again for my next move. Thank you, Otter Moving!
5-Star Review:
I had an amazing experience with this moving company from start to finish. My move from SLC to NYC couldn’t have gone more smoothly. The entire team was professional, efficient, and incredibly kind. Sebastian from upper management was personable and attentive, ensuring everything was handled with care. Natalia, who managed my case throughout the whole process, was exceptional—always responsive, supportive, and on top of every detail. Their dedication and customer service truly set them apart. I couldn’t be happier with the experience and highly recommend them for any long-distance move!
I was very impressed and felt me and my lady were very well taken care of thanks to the crew from Truck 30 of Otter Moving & Storage today with a pack, label and unpack job. They were very careful, considerate and professional. I’ll know to keep them in mind for any future moving plans for myself and others. 👏🏽💯🙏🏽
The movers were really helpful and made the move go smoothly. They moved everything that needed to be moved to my new place. They were careful and cautious carrying everything to the truck and taking them out of the truck. Thank you so much to the movers of truck 30! Grateful for your help!
Where do I begin? It’s affordable! They’re super friendly! Alex helped me with setting up my whole move. He was patient and answered all my questions. The movers were AMAZING! Great team! I would definitely recommend Otter moving. You won’t be disappointed!
I spoke with Chad, who was very helpful throughout the process in assisting me with the arrangements of my move. Everything went very smoothly and the movers handled the furniture with great care. I’m extremely satisfied by the services I received from Otter & would highly recommend them to anyone considering a move with great price rates !!
Milovan and Daniel were gracious, accommodating and pleasant as they helped us move from one apartment in Astoria to another on a holiday! We appreciate their great service and highly recommend Otter Moving Company. A very affordable price made it a great value.
Otter Moving did an excellent job with my recent move. They packed everything efficiently and carefully, moved it to my new place, and carried everything up multiple flights of stairs without any issue. They even managed to get large furniture up a very narrow, curved staircase in my apartment. The team was kind, efficient, and easy to work with throughout the entire process. I’d highly recommend.
Otter moving company was so professional and made quick work of moving all our stuff (and it was a lot of stuff!) They had reasonable prices, we're easy to communicate with and had a cute truck! I would definitely use them again!
I had an amazing experience with Otter Moving Company! Milovan and Danilo did an outstanding job moving all my belongings, they were efficient, careful, and even put all the beds and furniture back together perfectly. Their hard work made the entire process so smooth.
Hans and Mike in the office were just as impressive. They were extremely professional, upfront about all costs and charges, and made sure there were no surprises. Their honesty and clear communication were truly refreshing.
Overall, this company is a breath of fresh air compared to so many others that make you feel like they’re doing you a favor. Otter Moving Company treats you with respect, works hard, and delivers excellent service from start to finish. Highly recommend!
Me and my boyfriend got recommendations from our friends to use this company. We hired them today for a moving to a new place. Everything was amazing, they are officiant, no hiding fees, really punctual and fast. They done their job as been promised. The movers Milovan and Danilo are really nice guys. They are friendly and really strong . I appreciate them a lot for their work. And highly recommended this company .
Otter Moving was awesome! Our two movers packed up our two bedroom in record time and took a lot of care of our furniture. They also did a great job unpacking and putting all the furniture back together. On top of that- their price was the most reasonable I found. I will be recommending Otter to anyone that needs movers.
The service was beyond what I expected! Jennifer helped me with the details and all the information. Not only that, she called me back every single time and also gave me up to date info on my shipment. The two gentlemen who moved me were also amazing! They packed everything with care and lightning fast! The quote was cheaper than renting Uhaul! Will def use their services again!!! Thank you Jennifer!!!!
Life savers, extremely easy to work with, on time, great prices and wonderful customer service. Thanks!! Used their services multiple timea and they are always fab
I had a move from the city to upstate (5-6 hr drive up) they were efficient, careful with all of my items, communicative. This was the most affordable move and stress and hassle free. I would stick with this moving company for my next move and highly recommend it!
The team who did my moving were efficient and skilled. Though the pickup was at 2 locations , it was not a problem for them everything was out in a short space of time.
I was amazed of how quickly the move happened.
I recommend Otter to anyone who is moving and would like quick and reliable movers.
The office staff was polite and friendly making sure everything was done smoothly.
Definitely recommend. The moving team, Jesus and his partner was very professional and efficient. And it was no hassle talking to Otto when organizing the details. Moving from home to home is a very frustrating and tiring process so we were apprehensive of any moving company. But Otto definitely made the process simpler.
Millovan was tremendously helpful and efficient, quickly packing, moving, and unpacking our whole apartment-load of stuff. They were very kind, thoughtful, and careful. We highly recommend.
The whole team at Otter, from the guys who scheduled me to the guys who moved me did an excellent job taking care of me. Truly professional, on time, quick and great pricing. I’m very impressed and so appreciative because moving is stressful but they made it easy! Thank you Team Otter!