Local Moving reviews

Had such a great experience with Otter! They arrived right in the middle of the arrival range and were super quick & efficient. I'm not the best packer and also ended up with a few more bags than I estimated to them, but they were super understanding, didn't charge extra, and got all of my stuff safely to my new place. One of the guys even brainstormed with me where to set up my bed in the new apartment, and put together the bed frame perfectly. Not to mention they charged half what the other places I called quoted... definitely recommend!

The crew members that I had for my move with Otter were Alex and Rodney and I couldn’t be happier with how smoothly the move went from start to finish. Not a single broken item which was a relief because this was my first time using movers (I’ve always done it myself with some friends). I did research on pretty much all the common moving companies and got quotes. Otter was the most reasonably priced (but other companies weren’t thatvmuch more expensive) but when reaching out for quotes, they communicated the clearest. They also didn’t harass me with multiple calls, texts and emails a day to see if I'm going with them. Just basic communication which was nice to see. On the day of I did have to reach out to the guys a couple of times for an eta because they got there later than expected but I did have an early morning move scheduled and traffic was extremely heavy so not their fault whatsoever. I had a direct number to one of the movers and he was very responsive. It is a stressful decision to pick which moving company to trust your stuff with but I had a great experience and will be using them again.

I had a great experience with Otter Moving Company while moving out of my 1-bedroom apartment.

It was stress-free moving — clear communication, fair pricing, and no surprises. The movers were friendly, respectful, and clearly knew what they were doing.

I highly recommend Otter Moving Company. I’d definitely use them again!

I’m very satisfied with Otter Moving & Storage. The team was professional, friendly, and handled my belongings with great care. The move went smoothly and everything was delivered on time. I would gladly recommend them to anyone looking for a reliable moving company :)))

We had a great experience! Otter was able to do a two stop move so that my partner and I could move in to the same place together. Izzy and his crew were easy to work with. They were incredibly nice, communicative to make sure things ended up in the correct place, and took really good care of our stuff. We are settling in now and couldn't be happier!

Otter move helped my company move offices from SoHo to Chelsea. They were on time, professional, even moving up the start time to accommodate a building rule we were told about last minute. I loved that they use bins, as it's better for the environment and the guys took great care with our possessions. Would use again.

Honestly, I recommend this services. They were highly communicative, informative, and assisted on the day of the move with the best of their availability. The movers were also well prepared and fast. I recommend this service to anyone who is deciding between moving services

We had a wonderful experience with Otter Moving & Storage. From start to finish, communication was excellent, they showed up on time, and everyone was professional and friendly. They were flexible with our scheduling needs, and the crew worked efficiently while being very kind and respectful. Their pricing was also much more reasonable than other companies we looked into. We’d happily use them again!

Otter is hands-down one of the best moving companies out there. We moved within NYC and they were unbelievably easy to work with from start to finish. They were kind, flexible, and super understanding when we needed to add or remove items from our moving list, which honestly made the whole experience so much less stressful.

Special shoutout to David from truck #7. He was amazing and really went above and beyond. The whole experience was smooth and stress-free. 100/10 would recommend and would 100% use them again.

I would highly recommend Otter Moving! The whole team was professional, responsive and kind. Paul organized my whole move seamlessly - and was always on hand to answer my questions and provide support in the days leading up. On the day of the move, Daniel and Josue were the utmost professionals and handled everything with great care. Don’t shop around - Otter is your place!

Working with Tony was totally stress-free! He was so helpful and communicative. From the initial intake call, several date changes, and final check-ins the week of the move he and his team made the whole experience a breeze.

We were very lucky to get the guys from Truck 30 for our move. They were fast, friendly, and really thoughtful about how to move out and in as efficiently and safely as possible.

Bojan, Juan, and Hector (Truck 8) were absolutely incredible and made our move seamless from start to finish. They arrived on time, worked efficiently, and were extremely careful with all of our belongings while loading and unloading the truck. They handled fragile items with care, communicated clearly throughout the process, and maintained a great attitude the entire time. Thanks to their speed, professionalism, and attention to detail, what could have been a stressful move ended up being smooth and easy. I would highly recommend Otter to anyone moving.

The movers were great. Awesome price too. Helped me move from my 6th floor walk up building from
manhattan to brooklyn. It was a very smooth and relaxed experience.

A crew of 2 arrived, on time, and did quick
work of the job. They packed and protected anything fragile.

⭐️⭐️⭐️⭐️⭐️ Highly Recommended – The Otter Moving Company!

The Otter Moving Company is extremely reliable and professional. There were no hidden charges, and their rates are very affordable. The team arrived on time and worked quickly and efficiently while handling all my furniture with great care.

I truly appreciated their honesty and flexibility. I was upfront about my budget, and they were very accommodating every time I needed to update my inventory. Their customer service is outstanding — friendly, polite, hardworking, and respectful.

Communication before the move was smooth, clear, and well-organized, which made the entire process stress-free. If you’re looking for a moving company that is trustworthy, fast, careful, and easy to work with, The Otter Moving Company is the one to hire!

Clarissa, NYC

I am so happy I chose Otter for my move on the UWS. Greg the sales agent was so helpful to get everything booked with a great price. Day of the team of Laki and Marko were superstars. They really went above and beyond as I severely underestimated how much stuff I had! So kind, polite and professional. I HIGHLY recommend Otter for moving and will be referring everyone to them. Thanks guys!!!

We had a fantastic experience with Otter Moving! We needed a heavy armoire moved from White Plains to New Rochelle, which was complicated by the fact that both buildings required specific Certificates of Insurance (COIs). Unlike other companies, Otter Moving’s internal team handled the paperwork seamlessly and provided exactly what was needed. They scheduled us quickly, and less than 22 hours later, our furniture arrived in perfect condition and professionally blanket-wrapped. Highly recommend them for their efficiency and attention to detail!

I had the best experience with Otter. They arrived a bit behind (NYC traffic will do that to you) but as soon as they got in, they were efficient and cared for my things like they were their own belongings. Great movers. Great attitudes. Great overall experience... I will be calling Otter again for my next move!

Bojan, Hector and Juan (truck 8) did an incredible job with my move. They were friendly, efficient and all of my boxes and furniture were safely moved to my new place. I also used their packing services for my kitchen and Bojan was so quick at getting everything done. Highly recommend Otter and specially this team.

Went with otter after hearing negative things about Piece of Cake and Roadway. I have moved over 7x times in the last 10x years and my experience with Otter was simply the best. The guys arrived early, packed ever single item with care (not a single glass broken), and moved my belongings in a 1x bedroom apt to my new place in under 3x hours! I can’t recommend these guys enough. THANK YOU, Otter!!

Otter has helped me with two moves, one for work furniture and then to move furniture out of my grandmother’s home. It was about 10 pieces of furniture and a five+ hour drive. They were on time and super friendly, and bonus points for not pissing off my dad:) Everything was smooth, these guys are great, highly recommend!

HIRE THEM. I have dealt with a lot of moving companies in 20 years of NYC living and will now be moving all my business to Otter Moving & Storage. The quote was the most reasonable I received and it was received within an hour of my inquiry, I was assigned a personal move manager (Nihad) to walk me through the quote / booking / COI process. They accommodated a same week move and followed up using my preferred method of communication to ensure all information needed for a smooth operation was received. On the day of the move I received a voice call directly from my movers, letting me know that they were running early, and were understanding when I wasn't quite ready. Pablo & Jesus were fantastic - communicative, flexible, funny, and professional. They were parked legally and took their time to assess the furniture protection needs prior to starting the move. They treated my high worth antique furniture with extra care - wrapping each glass shelf individually and blanketing every item. They were communicative along the way and gracious when there was a address mix-up for the destination. The whole experience was efficient and expeditious. HIGHLY RECOMMEND!

All items were clearly listed before I received my quote, yet on moving day I was told items were missing and was charged significantly more. This was not accurate. My bed set wasn’t fully assembled, and the move was very disorganized. And for the price, everything should’ve been moved but items were still left behind. I would not recommend.

I moved two months ago from a studio apartment into a one-bedroom, and this was hands down the best moving experience I’ve ever had. I called very last minute after realizing that trying to do everything myself wasn’t realistic, and I’m so glad I did.

Tom, the gentleman I spoke with, was absolutely wonderful—kind, understanding, and extremely thorough. He checked in with me both before and after the move, which I truly appreciated. The movers themselves were incredibly quick, efficient, and professional.

I will continue to use Otter no matter where I move next. Thank you all so much for making what could have been a stressful experience completely seamless!

I had a great experience with Otter Moving company. The move was for the most part smooth. I had a number of fragile items. They carefully packed the delicate items and moved it to the new location without an issue. The movers were polite and accommodating.

Absolutely loved my experience with Otter Moving & Storage!
From start to finish, the entire process was smooth, professional, and stress-free. Communication was clear and timely, and the team showed up on time, worked efficiently, and handled everything with care. The guys were strong, friendly, and made the move feel effortless 💪

I really appreciated how transparent and organized everything was — no hidden surprises, just great service. Thank you for making my move so easy.
I’ll definitely be using you again. Happy Holidays! 🎄🎁

I used Otter Moving in late December of this year (2025) for a bit of a last-minute move. I called on a Sunday and they were able to move my stuff that Friday -- during the week of Christmas. The moving consultant, Luke, was extra communicative and followed up through every step of the process: getting the initial quote; updating that quote; discussing competitors' pricing; ensuring that certificates of insurance were completed and on file with the management companies of both buildings; and confirming final plan for the day-of move.

The movers were fast and communicative as well. The job took many hours, but the movers worked nonstop. All of my items arrived to my new place undamaged. The movers set up the beds and placed the large pieces of furniture where I directed.

This was my first time making a big move in NYC from elevator building to elevator building. I read so many reviews before going with Otter Moving and believe this was the right choice and both fairly and competitively priced for the job.

Really could not be more satisfied with the move from start to finish. The quote will make you think it’s a scam but these guys really do just have the best price around, and they do an amazing job. They’re nice and efficient as hell. 10/10 recommendation!

I can’t stress enough how calm and clean the whole moving experience with otter was. We asked for moving and packing services. The day before the move, otter called us to confirm the inventory and price again, to make sure everything is clear. The movers arrived to our place (which was a mess) exactly when expected, and packed everything so fast and organised, all the boxes had labels detailing what’s inside, and with a smiley :)
The whole move was about 3 hours. So efficient and pleasant. We will only move with otter in the city, the best of the best and the price is unmatched.
Shoutout to Gregory and his team for the excellent packing!! And of course, not even a scratch.
1000/10!!!!

I cannot thank this team enough! The thought of getting our two bedroom apartment ready for our big move seemed so daunting until Otter moving & storage came along. I am truly grateful for their patience and kindness during this move. I would recommend over & over again.!

Blazo and his team from truck #30 were the best. They wrapped everything carefully and worked hard throughout the day to get us moved. Showed up 10 minutes from the earliest time which our previous two moves with the company showed up after the latest time slot. It was refreshing to have a team that was punctual and who were helpful with no complaints. My girlfriend and I were hesitant to use the company, but this team were nice, efficient, and great overall. Ask for this truck if you want a team that is punctual and does not complain.

I’ve used otter movers 3 times and this was the best move ever. Blazo and his team, truck #30 were super helpful and efficient. They arrived early and asked for what needed to be moved and be careful of. They arranged and packed everything to ensure the smooth move. They spent the whole day making sure the items arrived in my new place and followed all management rules. They kept us updated on all items and made sure everything was moved. They were also very fun to work with and not stressful at all. Highly recommend them and I would request for them if I move again!

Brandon truck 23 was unbelievable he got here on time was very helpful. Make sure all my fragile items were wrapped and taken care of everything got to it’s destination in the same condition it left. It was a great experience. I will recommend Brandon and his crew to anyone.

First time hiring movers and glad we chose Otter! Ross provided an initial quote, updated it as our inventory changed, and confirmed all logistics ahead of the move. The crew on moving day was very prepared, quick, and careful with our stuff.

Otter was super kind and patience since day 1 when I requested a quote. They answered fast and efficiently to all of my questions and inquiries. The day of the moving everything was on time, and they were very careful, kind, and made all the stressful scenes fun. I truly appreciate all the help they did. I really recommend this moving company over the other ones, because all the service feels like a huge family group and friends. Thank you!

Our move with Otter was seamless and very efficient. The communication from the company was great and our movers showed up exactly on time. They brought all the necessary equipment needed for packing items such as our TV, chairs, etc. it took them less than 3 hours to move a 2B apartment. Gregory was great on the day of the move!!

The crew from truck #9 with Jonny was EXCELLENT. All the guys were super careful and responsible with all my things. They were also very nice, I would 1000% recommend Otter, thanks for everything, and thanks John for the smooth coordination with the booking too

Excellent Excellent Excellent service all around !!!! Had the pleasure of meeting the guys from both truck 15 & truck 10. Peter and Blazo, the team leaders are awesome to work with. Both are gentlemen and very respectful to my needs. They helped out above Beyond. The guys handled my stuff with care as though it was there own. I highly recommend Otter Moving and remember to ask for Truck 15 or Truck 10.... you'll thank me.

Thank you Otter Moving and Storage!
You made my moving experience much less stressful than I thought it would be. The moving crew was the best. They arrived on time and handled my belongings with great care.
A special thanks to Peter, Mika, Ogi for being so patient and understanding.

I recently moved to a new apartment and ended up choosing Otter as my movers. I would highly recommend Otter! I requested quotes from 6-7 moving companies including Otter, Perfect Moving, Piece of Cake, Man with a Van, and a few others. Otter provided the best price for my move which is the main reason I decided to go with them in addition to their excellent reviews. The price quote Otter provided was very straightforward with no hidden fees. It's based on distance and the volume of your move; there are no hourly fees. I put down a $50 deposit to secure my moving date and time, and they contacted me by phone and email the day before to complete the rest of the payment as well as confirm all details of the move. Communication with Otter was extremely easy and smooth; they are very responsive and informative if you have any questions leading up to the day of the move.

On the morning of my move, my movers (Izzy and his team) texted me 30 minutes before they arrived to let me know their ETA. They were very punctual and arrived when they said they would. I was very happy with Izzy and his team; they were friendly, efficient, and made the move very easy for me. It was a rainy day and they made sure to put down a cloth in the doorway to keep the floors dry which I appreciate. My mattress, desk, and desk chair were carefully wrapped before they moved it out. They also disassembled my bed frame and re-assembled it in the new place.

Overall, I would highly recommend Otter for your move! They are excellent!

Worst customer service experience I have ever had! Only 1 person showed up to the job and I was promised 3 separate times a replacement was coming. The job ended up taking 7 hours and I HAD TO HELP for a service I paid for. Do not book Otter, go elsewhere!

After reading my wife’s review, I wanted to add my own perspective because the experience really was that fantastic. What stood out to me most was how calm and in-control the entire crew was from the moment they arrived. Moving days are usually chaotic — this one wasn’t.

The team was organized, efficient, and clearly knew what they were doing. They handled everything carefully, communicated well, and never rushed in a sloppy way. The move from Staten Island to Brooklyn went smoothly, and everything arrived exactly as it left — no damage, no issues, no surprises.

Pricing was fair and transparent, which I really appreciated, and the work ethic across the board was solid. It felt like a crew that actually takes pride in their work, which is rare.

Big respect to Otter Moving and especially truck #30. If you’re on the fence about hiring movers, these are the guys you want.

My husband and I had an incredible experience with Otter Moving. They arrived right on time, were extremely efficient, and handled all of our furniture and boxes with so much care. They truly went above and beyond to make the entire move smooth and stress-free. We moved from Staten Island to Brooklyn, and not a single item was broken or damaged, which honestly exceeded our expectations. This was my first time ever using a moving company, and we definitely hit the jackpot with them. Professional, careful, hardworking, and reliable. I would absolutely recommend Otter Moving to anyone looking for a trustworthy moving company. And the price was absolutely reasonable, unlike a lot of other moving companies. Thank you, Otter Moving! Shout out to truck #30, you guys were amazing!!

Me and my partner tried moving ourselves and by the 2nd day we just couldn’t do it. In a panic I reached out to Otter for same day moving help and they really pulled through. In 2 hours they moved what was left in our old apartment into our new one. The guys were quick and professional, I would recommend their service!

I’ve moved with Otter twice now and both times were above-and-beyond impressive. The first was a 2BR move from BK to Queens and the second was moving some larger items for my mom. Each crew was incredibly careful and efficient and the communication throughout was top notch. It also felt like a really good value in terms of the time and care we received. I hope to never move again (or at least not for several years!) but if I do, I will certainly be calling Otter.

We had a move with a lot logistical changes snd of packing that needed to be done the day of. Otter Moving & Storage executed everything perfectly. Our coordinator, Nash, was excellent and truly the reason we chose Otter. He was responsive, organized, and made the entire process feel easy and stress-free. The moving team was efficient and professional, even with tight timing. Hopefully we don’t have to move again anytime soon, but if we do, we will absolutely use Otter again. We’re also planning to use them for storage. Highly highly recommend!

I rarely write a review but I couldn’t help because Otter Moving is amazing! They took such a good care of packing and moving my stuff. My moving day turned into an awesome day. Mez who was leading the moving knows exactly what he is doing. I heard how amazing the company is to take care of their employees. 10/10 highly recommend!

I used Otter to move my mom from Queens to Jersey city! What a great experience! They were so fast and efficient! They communicated well from the time of booking all the way up until the end. The guys worked well together and everything went so smoothly. They were all friendly and punctual. They even called when they were 10mins away which was super helpful. I would definitely use them again and refer them to anyone! There are no hidden fees either! What you see is what you pay for. Thank you for making the move so easy!

We had an incredible experience with otter! Petar and the team were so helpful, kind, and very efficient! It was snowing the whole time and they kept our belongings safe and tidy the whole time. Stan, who helped me make the inventory to develop the estimate was the best, so helpful and very communicative! Would absolutely recommend using otter for your next move!

The guys in truck 23 Rock the Casbah.Moving can be so stressful, but they really made me feel at ease. On time, speedy and communicated with me. All the furniture and box contents arrived in perfect condition a terrific experience. Thank you Otter!!!

⭐⭐⭐⭐⭐
Mika and Ogi were absolutely amazing. Professional, punctual, and extremely careful with every item. They worked efficiently, communicated clearly, and made a stressful move feel easy and smooth. Everything was handled with care, from heavy furniture to fragile items, and nothing was damaged. I truly couldn’t have asked for a better moving experience. Highly recommend Mika and Ogi to anyone looking for reliable, top-quality moving services.

Otter exceeded our expectations! Peter and his team were so efficient. Moving in NYC is so stressful and chaotic and these guys completely eliminated that for us. They really have it down to a science. We also appreciated how carefully they treated our belongings . Thank you!!!

Otter was great! The movers were very timely and efficient, they were very kind as well. I was very happy, and the price was right! I am actually very surprised how seamless it all went. I would use this moving company again in a heart beat!

Milovan and Danilo were absolutely incredible! They were so professional, friendly, and communicative. They took incredible care of everything I moved, from furniture, to clothing, to everything in between. Everything arrived in perfect condition and they set it all up amazingly. I would highly recommend them and otter moving to anyone looking to move in and around the NYC area!

I recently and had an excellent experience with Otter Moving Company. The team arrived on time, worked quickly, and were very professional. They handled my belongings with care and made the whole move smooth and stress-free. I would definitely recommend them to anyone looking for reliable, efficient movers!

I had to move quickly, Alex gave me the best quote, and team! Adrian and Jesus were super friendly, packed my apartment in record time with care, marked boxes with locations for easy unpacking. They even put my bed back together better than I did before as its not squeaky anymore lol 😂 Thank you guys!!

Milovan and Danilo were fantastic! They worked quickly but still wrapped and handled everything with so much care. All my things arrived in perfect shape, and they spent extra time helping me get the furniture placed just right in the new apartment. Thank you!!

They really deserve 10 stars!! Booking was easy, detailed and transparent. Adjustments were made easily before moving day as well. Moving date was nothing short of perfection! Movers arrived on time, they packed my entire home for me, labeled everything, never got frustrated with me changing my mind on items I wanted or didn’t. Wrapped and Carried my belongings with care.disassembled and reassembled all my furniture, placed all items in appropriate areas making my like and move a breeze! The men were polite, patient, professional and good at what they do! Thank you so much again STAN for you help and the team for making this a very smooth and stress free transition!

Today marks 6 weeks after my move and I had to come back and add to the review!! Attached you will find a box with pictures drawn to explain what was in the box!! I swear these people are the best!!! Thank you guys again!!

I was very impressed and felt me and my lady were very well taken care of thanks to the crew from Truck 30 of Otter Moving & Storage today with a pack, label and unpack job. They were very careful, considerate and professional. I’ll know to keep them in mind for any future moving plans for myself and others. 👏🏽💯🙏🏽

Milovan and Daniel were gracious, accommodating and pleasant as they helped us move from one apartment in Astoria to another on a holiday! We appreciate their great service and highly recommend Otter Moving Company. A very affordable price made it a great value.

Me and my boyfriend got recommendations from our friends to use this company. We hired them today for a moving to a new place. Everything was amazing, they are officiant, no hiding fees, really punctual and fast. They done their job as been promised. The movers Milovan and Danilo are really nice guys. They are friendly and really strong . I appreciate them a lot for their work. And highly recommended this company .

The whole team at Otter, from the guys who scheduled me to the guys who moved me did an excellent job taking care of me. Truly professional, on time, quick and great pricing. I’m very impressed and so appreciative because moving is stressful but they made it easy! Thank you Team Otter!

Otter Moving made every step of our move easy, seamless and at a very reasonable price! Called other movers and Otter was the most fair price and made process painless - especially Dominick who helped price the move! So kind and smart.
The team arrived right on time - at the early end of the time window - and had unpacked and moved out by the end of the two hour time window to arrive! Super impressed with their integrity as a company and the move - the team was so fast, polite, and went above and beyond! We moved from Manhattan to 45 minutes away. and they arrived right to our new place and unloaded everything efficiently and carefully.
Definitely highly recommend!
Extra shout out to the moving team of Diego,Pedro, and Fernando! And again to Dominick -who I tried to tip too but he wouldn't accept.

Milos and Milan are amazing! They moved everything fast, organized, and were diligent workers. They were also kind people and were willing to help my dad put my tv up lol. Luke who helped me set up the move was very patient and guided me through the whole process. Otter was the most cost effective moving company I received quotes from. Everyone was is the best and I had a great experience!

I had a recent move with Otter and I am so grateful to them for their help getting everything booked and prepped for my last minute move. Dominick was very communicative and clear about what to expect and pricing and making sure I had all the paperwork I needed. Raoul and Mez were amazing movers and packed/moved everything so efficiently and delicately. I definitely recommend this company and would use them again!